We want our customers to be 100% satisfied with all of their purchases from NL Organics LLC. If for any reason you are not satisfied with your order, feel free to return your merchandise within 7 days of receiving it for exchange or credit towards something else. At this time, there are no refunds given. Items that have traces of being worn will not be accepted. The merchandise must be in new condition or fairly new. Customers are responsible for all return shipping costs which includes both incoming and outgoing. If you have any questions or concerns, please feel free to email us at info@organicsnl.com